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Team Building THAi offers a variety of half and full day leadership development modules.
A mixed Thai and western management team ensure
compatibility and flexibility for all clients and
events.
The modules include:
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Essential Skills of Leadership
This foundational module focuses on identifying the role and behavior
of an effective leader. Participants will learn how to demonstrate
support for their team by meeting the individual needs of each member
and motivating them accordingly. Leaders will learn how to manage
others by focusing on behavior, instead of employee attitudes. Leaders
will also learn how to encourage participation and involve team members
in decision making, problem solving, and achieving common goals.
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Essential Skills of Communicating
Leaders must be effective communicators if they are to be successful.
This course focuses on improving two-way communication between the
leader and other people in the organization. Leaders will learn how to
construct clear and concise messages in the interest of the receiver.
By managing one's own non-verbal behaviors leaders will increase the
power of their message. And by developing active listening skills,
leaders will learn to increase the motivation and commitment of their
team members. This course will help develop leaders into effective
communicators who get results.
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Resolving Conflicts
Leaders with strong conflict resolution strategies and skills build
stronger, more cohesive organizations and more productive
relationships. This module increases awareness of the positive and
negative impacts of conflict. Participants will also learn to transform
problems into creative opportunities and to develop communication tools
that build rapport. A guided process will help team leaders establish a
cooperative atmosphere to resolve conflicts.
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Developing Performance Standards
Individuals can meet expectations when they are clearly defined. This
course will help managers and team leaders to establish specific,
result-oriented and time-bound objectives. This session also helps
participants to create performance standards that are measurable and
attainable. Given that people support what they help to create, leaders
will learn how to obtain commitment by working with team members to
establish performance standards. Individuals will learn how to gain
team member commitment and monitor progress to hold individuals
accountable for achieving desired results.
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Supporting Change
In today's turbulent business climate, managers and team leaders need
to adapt effectively to changes in the workplace. One cannot lead in
today's organizations without successfully managing change. This module
provides participants the knowledge and skills needed to understand and
interpret change, as well as the skills and processes for planning and
supporting change. Participants will learn to serve as an effective
change agent within their organization and assist team members as they
adjust to change.
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Managing Complaints
As leaders on the front line, managers are often the first to hear team
member complaints. In this module, leaders learn how to demonstrate
their commitment to team members by addressing underlying problems.
Participants gain skills that help them become more sensitive to the
problems that drive complaints. Leaders will also understand why all
team member complaints must be dealt with rather than ignored, as they
view complaints as opportunities to enhance relationships and improve
results.
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Effective Discipline
Fortune Magazine says failure to manage low performers is the #1 reason
why leaders fail. They added that 87% of employees say low performing
coworkers hurt their productivity and make them want to quit.
Disciplining team members is one of the most difficult tasks for many
team leaders. This session helps leaders create an environment that
encourages self-discipline. This process utilizes behavioral modeling
techniques that provide team leaders with the skills to motivate
individuals and teams. Participants observe and practice the proper
techniques of Effective Discipline and learn to guide team members to
define problems and create their solutions.
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Communicating Up
Many training programs focus on the interpersonal skills needed to
communicate with one's peers and staff, yet few address the unique
challenge of communicating up. This session focuses on communicating to
those at higher levels. Participants will learn that communicating
effectively with managers is all about understanding the manager's
style and environment first. Communication must be framed and adapted
to fit in terms of ones own self-interest. Individuals will be able to
frame communication up the chain of command to ensure candid dialogue
that gets results.
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Improving Work Habits
A truly effective team leader immediately addresses poor work habits in
a supportive, non-threatening manner. Managers deal with many tough
day-to-day issues, such as absenteeism and lack of professional
conduct. This course allows managers to deal with unsatisfactory habits
as soon as they are recognized. Participants will be able to
differentiate between job performance issues and work habit issues.
Individuals will be able to increase team member accountability by
getting team members to commit to a clear plan of action and review
progress regularly.
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Delegating
Many team leaders have a difficult time delegating because they are
afraid they will lose their authority. However, if leaders don't
delegate, they lose their time, energy, and their ability to lead. This
module incorporates the latest techniques to help team leaders learn to
delegate effectively. Leaders will learn how to use delegation as a
motivational tool and improve team member skills in the process.
Participants will know how to encourage team member participation and
involvement through proper delegating methods.
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Providing Performance Feedback
Performance assessment is an important part of a team leader's efforts
to improve overall performance. To be effective, performance
assessments must be objective and fair. Managers will learn to
recognize good performance and correct poor performance without bias.
Team leaders taking this course will be able to base assessments on
facts and behavior and use positive feedback to motivate team members.
Upon completion of the session, individuals will know how to gain team
member commitment to implementing changes to improve performance.
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Coaching Job Skills
An effective coach develops all team members through ongoing and useful
feedback. Team leaders who care enough to coach their staff members
elicit cooperation and win team member confidence. Participants will
learn how to distinguish between performance problems that require
coaching and those that can best be handled through better instructions
or some other means. Managers will learn how to involve team member in
the coaching process by asking effective questions and encouraging
feedback. Upon completion of this module, participants will have the
tools necessary to conduct a successful meeting with a team member on
how to improve performance.
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Organizational Communication
Effective communication is fundamental to the economic health of any
organization. As traditional, hierarchical structures are replaced with
flatter, team-based structures, the average employee is involved in new
interactions and requires more types of information and interactions in
order to be productive. This course focuses on identifying
communication pathways and improving interactions. Participants will
develop practical strategies and tools for improving communication
between the boxes on an organizational chart. After completing this
course, participants will be able to: Describe the effect of
communication on the bottom line; Understand the importance of
communicating mission and vision; Identify relationships that need to
be more productive; and develop strategies for improving communication
between teams and departments.
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Leading Engaging Meetings
American businesses hold about 20 million meetings each day. According
to a report in Industry Week, companies waste $37 billion annually in
unproductive meetings. The Running Effective Meetings program allows
your people to make the most of their time by leading meetings that are
efficient and effective. This course helps people to rethink the
purpose, structure, and process of their meetings. Beyond simply
creating agendas and following meeting ground rules, participants will
discover the power of running different types of meetings that are
focused, disciplined, and designed to achieve specific results.
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Retaining Winning Talent
Most
team leaders are unaware of the totally disruptive and financial nature
of the loss of a valued team member. Hidden costs and impacts are often
overlooked. This course helps team leaders accept that, in the majority
of situations, team members quit their team leader, not their
organization. The course helps that leader take productive steps to
retain team members. Retaining Winning Talent is an 8-hour workshop
that focuses on one of the most important assets of any organization –
its team leaders and their impact on retaining key team members.
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Motivating Team Members
"Why can't I seem to motivate my team members?"
The answer is complex and simple at the same time, and the solution is
unique for each team member. Can one directly motivate another
individual, or do we motivate ourselves? Can a leader influence the
surroundings to create a motivating atmosphere? Is what motivates one
person the same as what motivates another? Motivating Team Members
opens each leaders thinking about the answers to those, and other
questions. This course explores what motivation truly is and how it
works. This program also helps leaders understand what they can do to
create an improved work environment that will motivate members of their
team. Managers will also discover the four stages to influence a team
member to perform a task.
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Solving Workplace Problems
In
the workplace, solving problems is not only addressing issues and
problems as they arise but also involves looking at the way things are
currently being done to find better ways of doing them. The major
problem encountered in solving problems occurs when the root cause is
not properly defined or identified. In the rush to finish a project,
people often jump to conclusions and take action on the first solution
that appears when most times there are multiple solutions. Determining
the best solution requires a problem solving process. Solving Workplace
Problems provides an effective approach and the tools necessary for
improving current processes that organizations use to solve
organizational problems. Through structured activities, participants
learn how to identify the problem, identify the cause, select the best
solution, implement the solution, and determine what feedback and
follow-up will be required. Managers will learn a five-step process
that combines a variety of methods to provide an effective approach to
solving simple to complex organizational problems.
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Developing and Coaching Others (Leadership and Senior Manager versions are available)
Despite
slogans that tell employees that they “are responsible for their own
growth and development,” the reality is clear – without motivation,
support, and coaching from managers, employees have a difficult time
developing their talents on their own. Research shows that the support
and effective involvement of managers is the single most important
factor in determining whether what an employee learns in a classroom
transfers into behavior change on-the-job. Managers who are effectively
involved in the growth and development of their employees make behavior
change happen. This takes managers who: Continuously support and coach
the development of their employees; Positively impact learners before,
during and after each element in a learning process and; Effectively
handle “coaching moments” so that employees teach themselves.
Developing and Coaching Others teaches managers to effectively and
successfully develop and coach their team members to become better and
more consistent performers. The program will help your managers learn
the specifics of how they can effectively impact the learning process
and coaching moments of their teams to make the difference.
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Team Leadership Training 
